Field notes
One mechanism at a time, from work the firm is already doing.
Each note shows one constraint a system enforces in code, or one finding from the firm's research, with the test or the source beside it. Written from the files, not from memory of them. Nothing here is sold.
01The notes
Instructed or enforced: one page to read before you let AI near a workflow
The one question that separates a system you can trust with your paperwork from one you cannot, and ten ways to ask it of any vendor, including us.
Published 2026 10 07Refused by design, one, the evidence edition: the sales desk that refuses
What Blackthorn's own sales desk agent will not do, written as code with a test for each refusal, and why a rule in a prompt is not a rule.
Published 2026 10 07Refused by design, one: the wish
The first stage in the journey between a business and a machine allowed to act for it. A rule that is asked for is a wish. What that costs, and what comes after.
Published 2026 10 07